Contact Support

Get Official AFSID Support

Contact AFSID Group International for product consultation, payment confirmation, license activation, installation support, investor access request, broker guidance, VPS setup, and copy trading assistance. Please use only the official support channels listed on this page.

Fast Response

WhatsApp Support

Use WhatsApp for quick product questions, payment confirmation, installation help, investor access request, broker setup, and client support.

WhatsApp:
+62 877 8000 8111

Chat via WhatsApp

Official Telegram

Telegram Support

Use Telegram for support discussion, product consultation, investor access request, installation assistance, and client communication.

Telegram:
@AFSIDGroup

Open Telegram Support

Formal Request

Email Support

Use email for formal support, business inquiries, legal verification, payment follow-up, documentation, and detailed technical support.

Email:
support@afs-id.com

Send Email

Support Scope

Our support team can help with the following topics. Please prepare complete details so your request can be handled faster.

Product Consultation Guidance for choosing AFSID Quantum Trade AI+, Pro Global Investment, Metal Hunter Pro-X, or Trading Central Pro-X.

License Activation Support for license confirmation, account number activation, and product access after purchase.

EA Installation Assistance for MT4/MT5 setup, product file installation, VPS preparation, and basic configuration.

Investor Access Request read-only account password by mentioning product name, account number, server, and platform.

Payment Confirmation Send payment proof, order details, email address, and selected product for faster verification.

Broker & VPS Guidance Get help choosing recommended broker environment, VPS setup, and trading account preparation.

Official Contact Details

Please verify that you are contacting the official AFSID support channel before sending order details, account information, payment proof, or investor access requests.

Company

AFSID Group International

Email Support

support@afs-id.com

WhatsApp / Telegram

+62 877 8000 8111

Working Hours

Monday to Friday, 09.00 – 17.00 GMT+7

Weekend Support

Saturday & Sunday: limited support for urgent client assistance.

Office Address

Centennial Tower 29th Floor, Unit D-E Kav. 24-25,
Jl. Gatot Subroto No. 27,
Jakarta, Indonesia

Ready-to-Send Message Templates

Use these templates when contacting AFSID via Telegram or email. WhatsApp and email buttons already include a pre-filled message automatically.

Product / License / Installation Request

Copy this template for Telegram support.

Hello AFSID Support, I need assistance with AFSID products. Request Type: Product Consultation / License Activation / Installation Support Product Name: Platform: MT4 / MT5 Account Number: Broker Server: Email: Thank you.

Investor Access Request

Copy this template when requesting read-only investor password.

Hello AFSID Support, I would like to request Investor Access. Product Name: Account Number: Trading Server: Platform: MT4 / MT5 Purpose: Read-only performance review Thank you.

Need Direct Assistance?

Contact AFSID support using the official WhatsApp, Telegram, or email channel. For faster response, include the product name, platform, account number, broker server, and request type.

Chat via WhatsApp Open Telegram

Important Support & Risk Notice

AFSID Group International provides product information, technical assistance, installation support, license guidance, investor access assistance, broker environment guidance, and general client support. AFSID is not a broker and does not manage client funds. Trading Forex, Gold, Crypto, Indices, Oil, and CFDs involves risk. Automated trading systems, Expert Advisors, copy trading, investor access, and performance references do not guarantee profit. Always use proper risk management and only trade with funds you can afford to lose.